00 / Maintenance · Support · Development
After launch come updates, backups and the first change requests. We keep your website or software running and keep building when your business changes. Even if someone else built it.
Intro call €0Reply within 3 hours
01 / What’s included
Maintenance is work on a system that is already live. Some call it website support or website care. Part of it you never notice. The other part you ask for when you need something.
We keep the framework, packages and server software up to date. On our own systems an update only goes live once the automated tests have passed.
A backup every day, kept for 30 days, encrypted and stored apart from the server. Before sign-off we restore one of them once. Then you know it works when it counts.
If your site goes down, the alert comes straight to us. You don’t have to call us first to get someone to look.
A new price, a public holiday, an extra field in the form. Changes of up to one hour of work are included in maintenance.
Anything over an hour gets a price up front, at the hourly rate from the project, even in year three. If it grows into a system of its own, we build it as a web app.
Web apps & platforms ↗Where the site lives is a hosting question. Whether Google finds it is SEO work. Both belong to operations & growth with us, and you can add them.
Hosting & email ↗02 / Live
Three of these are our own products, and we run them ourselves. They show how we handle a system that has to work every day. For BSB-Akademie we keep building after launch, and for Turkish Home a sync runs on our server every morning.
In-house product · Industry software
Zularis · Industry CRM / SaaS
CRM for vehicle registration services. The license plate leads to the case, and the customer gets a text, WhatsApp message or email when it’s ready for pickup.
Estimated by the owner of the vehicle registration service in Duisburg-Hamborn, where Zularis has been running since May 2026.
Result Live at a vehicle registration service since 10 May 2026, without a single outage up to 7 October.
In-house product · Restaurants
SnackUp · Restaurant ordering system
Ordering system for restaurants: an ordering page with the menu, plus a device with a receipt printer in the kitchen.
A digital order flow for restaurants, built and run by Zeasy Software. Pictured: the ordering page of Rehana in Duisburg.
Result Every device in the kitchens checks in every 15 minutes. If the signal stops, we call the owner. New versions go to one device first, then to all of them.
In-house product · Education
Bitwise · Learning platform / EdTech
Learning platform for IT specialist apprentices: quiz battles, an exam simulator with AI grading, flashcards.
An in-house product of Zeasy Software, built for the AP1 exam and developed further since.
Result Before the exam, users sent 266 reports, and 210 were fixed within 24 hours. Every change went live only after the automated tests.
Client project · Professional training
BSB-Akademie · Seminar platform
For BSB-Akademie in Monheim: seminars, registration and the admin work that follows, in one system.
The academy’s own site has been online since October 2026. It manages registrations, participants and certificates in the same system.
Result Live since October 2026, and the work goes on. What comes next and what it costs, we agree every week.
Client project · Home decor
Turkish Home · Shop / e-commerce
Shopify shop for Turkish home decor. Ships to every EU country and the UK, payment by Klarna or PayPal.
Every morning the shop’s prices come from the retailer’s POS system. Nobody types anything in.
Result The sync with the till runs on our server every morning at 6 am. Every run and every price change is logged.
Client project · Home care
Cura Sanat video surveillance · Video surveillance / network
Video surveillance for a home care service’s new location: three cameras, recording to its own NAS, workstations and street masked out.
Recording around the clock, kept for 30 days. The video goes over a VPN to the NAS and isn’t exposed on the internet.
Result Three cameras, recordings kept for over 30 days on the care service’s own NAS. The video runs through a VPN tunnel and is not open on the internet.
03 / Maintenance contract
How fast we respond and what is included is in our contract, with numbers. For maintenance it is a service contract, for the project before it a contract for work.
Work over one hour gets a price up front. You decide before we start.
04 / Takeover
The agency from back then no longer exists, or nobody knows where the logins are. Then we start with an inventory.
We know best what we build with ourselves: PHP with Laravel, Node.js and NestJS, C# and .NET, and on the web Vue, Nuxt and React.
Domain, server, repository, admin area: we work out who holds which login. In the end they all sit on your accounts, not ours.
We look at the code, the server and the backups and write down what stays, what moves and what goes. Then you know what you are getting into.
Before we change anything, we back up the state as we found it. After that the daily backup runs.
If the system can be maintained, it goes into maintenance. If every change costs more than a rebuild, we tell you and replace it step by step, without your business standing still.
Custom software ↗05 / What it costs
What maintenance costs for you, we tell you after the intro call, in writing. The intro call and cost estimate cost €0.
Work beyond the included hour is billed by time, with a price up front. For a larger extension or a replacement, the calculator on the contact page gives you a cost estimate in four questions.
What it’s about, how big, how demanding, how urgent. No obligation and no contact details. If you send an inquiry afterwards, you don’t type anything twice.
Get a cost estimate06 / How it starts
If we built your system, it goes straight into maintenance after sign-off. If someone else built it, this is how it starts.
You tell us what is running, who built it and what is causing trouble. It costs €0.
We look at the code, server, logins and backups and write down what we find.
What maintenance includes, what it costs and how fast we respond, all in writing.
Logins on your accounts, daily backup, monitoring that alerts us.
Updates, small changes, a reply within three hours. Anything bigger gets a price up front.
07 / Questions
08 / More
The intro call costs nothing, and neither does the cost estimate after it. If what you need can be bought off the shelf, we tell you its name and send no invoice.
Start a projectWe usually reply the same business day