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00 / Hosting · Domain · Email

Website hosting & email.

We set up the server, domain and mailboxes for your website, or we move your existing site over. If an email doesn’t arrive after that, you write to us. We set it up, so we know where to look.

Intro call €0Part of Operations & growth

01 / What we set up

Hosting, domain and email for your website.

Before anyone opens your website, the domain, DNS records, certificate and mailboxes have to be in place. They depend on each other: when one changes, the others have to follow. That’s why we set them up together.

DomainDNSAMXTXTWebsiteMailboxesSender
  • 01

    Servers in Germany

    Your site runs on servers in Düsseldorf or Frankfurt, depending on the project on our own infrastructure or with an external provider. Which one it is for you is in the quote.

  • 02

    Domain, DNS and HTTPS

    We register a new domain or take over your existing one. Then we set the records for website, email and subdomains. Every address runs over HTTPS, and the certificate renews itself.

  • 03

    Mailboxes

    A mailbox for each person, shared addresses like info@ or invoices@, and forwarding. All under your domain instead of a free email provider.

  • 04

    Email that arrives

    SPF, DKIM and DMARC show your customers’ mailboxes that an email really comes from your domain. Without them, quotes and confirmations end up in spam. We add the records and send a test.

  • 05

    Updates and backups

    Hosting means the site is reachable. Keeping it up to date and backed up a year from now is maintenance: updates, daily backups, monitoring with alerts.

    View maintenance & support ↗
  • 06

    No website yet?

    Then we build it first. Domain, hosting and mailboxes are set up at launch.

    View web design ↗

02 / In operation

What we host and run ourselves.

SnackUp, Zularis and Bitwise are our own products, and we run them ourselves. Under each card is what the case study says about operations.

03 / When something breaks

Hosting with support: you write to the people who set it up.

Often it isn’t the server at all. An email doesn’t arrive, the form stops sending, the domain at the old provider expires. For that you need someone who knows how your site is set up.

With us, the team that set up your site answers, whether we built it or only moved it. With a maintenance contract we’re reachable daily from 6 a.m. to 11 p.m. and get back to you within three hours.

Reachable
daily from 6 a.m. to 11 p.m.
Response
within three hourspromised in the maintenance contract
Servers
in Germany, Düsseldorf or Frankfurt
Data protection
Data processing agreement under Art. 28 GDPRas soon as we process data for you
Office
DuisburgWe look after hosting across Germany

04 / Moving

Moving your website: how the change of host works.

The contract with your old host is running out, or the agency from back then no longer replies. Then we move your website, along with the domain and mailboxes.

It starts with an inventory: what stays, what moves, what goes. We plan the move so your site and mailboxes keep running. For a new website, the first two steps drop out.

DomainDNSbeforeOld serverNew serverMailafterThe old one stays as a way back.
  1. 01

    Inventory

    Where is the domain, who has the logins, which mailboxes and forwards exist, what does the website send? From that we make a list of what comes along and what goes.

  2. 02

    Build alongside

    The site first runs under a test address on the new server. You click through it before anything changes for your visitors.

  3. 03

    Mailboxes first

    We create the mailboxes on the new server and bring the old emails over.

  4. 04

    Switch over

    On a day you choose, we switch the DNS records. Then we test forms and email sending with real messages.

  5. 05

    Cancel the old contract

    Only once everything runs do you cancel with the old provider. Until then it stays as a way back.

The full process ↗

05 / Costs

What website hosting costs with us.

We bill setup and moving by effort. How much it comes to depends mostly on how many mailboxes and addresses come along.

Server, domain and mailboxes then have an ongoing cost. We give you the amount in the quote before we set anything up.

Intro call and cost estimate
€0
Setup and moving
by effortwe give you the range after the intro call
Server, domain, mailboxes
ongoing amountstated in the quote before we set anything up
Billing
monthly, quarterly or yearlyas agreed in the contract
A website as well
Cost estimate in four questionsThe calculator on the contact page estimates building a website. It doesn’t cover hosting or moving.

06 / Questions

Questions about website hosting, moving and email.

What does website hosting with you cost?
We bill setup and moving by effort. The ongoing amount for server, domain and mailboxes is in the quote and depends on what your site needs. The intro call and cost estimate cost €0. If we build the website too, the calculator on the contact page gives you a cost estimate for it in four questions.
Can you move my existing website?
Yes. First we write down what exists: domain, mailboxes, forwards, forms. Then the site runs under a test address on the new server, and you take a look. We switch over on a day you choose. You cancel your old contract only once everything runs.
Is my website offline during the move?
No, that’s how the move is planned. The site first runs under a test address on the new server while the old one stays online. We switch over through the DNS records. Until they have spread everywhere, visitors land on the old or the new server, and your site runs on both.
Will I lose my Google ranking by changing host?
If the domain and addresses stay the same, Google sees the same site on a different server. If addresses change, each old one needs a redirect to the new one. With us, that’s part of technical SEO.
Can I keep my email address?
Yes. The address belongs to your domain, not to the provider. So that no email gets lost in the move, we create the mailboxes on the new server first and bring the old emails over. Only then do the domain’s records point to the new server.
Do you also host websites you didn’t build?
Yes. Then it starts with the inventory: where the domain is, who has the logins, which mailboxes exist and what the site sends. Whether your system fits with us is something we settle in the intro call.
Do I have to host with you if you build my website?
No. We take over hosting, domains and email if you want. If you’d rather do it yourself, you get a codebase that can be handed over.
Hosting through an agency or directly with a host?
With a host you book a plan and set up the domain, certificate, mailboxes and DNS records yourself. With us it’s set up, and if an email doesn’t arrive, you write to the people who set it up. We’re developers: you talk to the people who write the code, with no handover in between.
Where are the servers?
In Germany, in Düsseldorf or Frankfurt. As soon as we process your customers’ data, we sign a data processing agreement under Art. 28 GDPR.
Why do emails from my website end up in spam?
Usually because the domain doesn’t say who may send in its name. There are three DNS records for that: SPF, DKIM and DMARC. If they’re missing, or the form sends through someone else’s server, Gmail and Outlook filter the message out. We add the records and have forms send through a real mailbox on your domain.
Who do I reach when the site is down?
Us. Your message goes to the team that set up your site. With a maintenance contract we’re reachable daily from 6 a.m. to 11 p.m. and get back to you within three hours. Our office is in Duisburg, but for hosting you don’t need to be nearby.
Hosting and maintenance: what’s the difference?
Hosting means your site has a server, a domain, a certificate and mailboxes, and everything is connected correctly. Maintenance means someone installs updates, checks the backups and responds when monitoring raises an alert. You can have either one on its own, or both with us.

Tell us briefly about your project

The intro call costs nothing, and neither does the cost estimate after it. If what you need can be bought off the shelf, we tell you its name and send no invoice.

Start a project

We usually reply the same business day